Privacy Policy
We at DuelVPN value and respect your right to privacy. This policy outlines how we collect, use, and safeguard your information through our website and services. It specifically applies to data collected on the DuelVPN website and through our merchant provider (WHMCS Inc.).
Logging Policy
We do not monitor or track our users’ internet activity. We ensure your privacy by not maintaining logs of your online activities.We may, however, collect the following necessary information:
Email Address: Used to send important updates from DuelVPN and to assist with password recovery.
Username: Required for establishing and maintaining a VPN connection.
Payment Information: Stored securely in case of refund requests.
Username: Required for establishing and maintaining a VPN connection.
Payment Information: Stored securely in case of refund requests.
Privacy Policy
DuelVPN does not store any activity logs about its users. However, we may collect essential information for operational purposes,
including:
- Email address, to communicate service updates and password recovery. Username, necessary for VPN connection.
- Payment details, for processing payments and handling refunds.
- Fair and Reasonable Use
- Users agree not to share their account credentials (username and password) with others. DuelVPN, including its owners, employees, and agents, are not liable for any harm, whether resulting from using an account or not. We guarantee 99.9% uptime for our servers. However, our liability is limited to the amount paid to DuelVPN, excluding any legal fees or court costs, regardless of any local or international laws.
Prohibited Activities
- Engaging in any illegal activities is strictly forbidden. This includes, but is not limited to:
- Credit card fraud, PayPal fraud, bank fraud, Bitcoin fraud, identity theft, hacking, phishing, spamming, or other criminal activities. Any client involved in such activities will have their account terminated immediately.
- Acceptance of Terms By using any DuelVPN service, you agree to these Terms of Service and all other related policies referenced within.
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